Meet The Team

RYAN PESSELL

President,
Insurance Professional

Practice Areas:

Commercial Insurance

Ryan began his career with The Hartford in claims. Joined the agency in 2008 and became a managing partner in 2016. A graduate of Tiffin University, Ryan specializes in commercial and farm insurance.

KARI COLMAN

Vice President,
Brand and Operations Manager

Practice Areas:

Marketing

Kari joined the agency in 2017. A graduate of Bowling Green State University, Kari specializes in promoting our services and enhancing customer relationships.

BROCK COLMAN

Insurance
Professional

Practice Areas:

Property & Casualty Insurance
and Life & Health Insurance.

Brock began his career in 2015. A graduate of Owens Community College, Brock specializes in health, farm, crop, and personal lines insurance.

TERI KARRICK

Agency
Support

Practice Areas:

Administrative Assistant

Teri joined the agency in 2008. Teri provides customer and administrative service.

SARAH MOYER

Insurance
Professional

Practice Areas:

Property & Casualty Insurance

Sarah joined the agency in 2018. A graduate from The Ohio State University in Business Administration, Sarah supports the team through administrative tasks and provides each customer the attention they deserve.

BELA SANDOR

Insurance
Professional

Practice Areas:

Property & Casualty Insurance

Bela has been in the sales industry for the past 12 years prior to joining our team in 2019. Bela specializes in commercial and farm insurance.

DOMINIC FREY

Insurance
Professional

Practice Areas:

Life / Health / Property & Casualty Insurance

Dominic joined our team in 2019. He is a graduate of Heidelberg University, where he completed his undergrad and MBA. He comes to us from another agency where he gained experience in sales and service. Dominic specializes in personal lines insurance.

GRACE WAGNER

Insurance
Professional

Practice Areas:

Life & Health Insurance

New to the agency in 2020, Grace joined the team to provide support with all administrative tasks. She will likely be the first person you interact with when you stop by or call our agency. Grace will make sure your customer experience is exceptional.

AMY COBB

Insurance Professional
Renewal Specialist

Practice Areas:

Life / Property & Casualty Insurance

Amy joined our agency at the beginning of 2021 to focus on renewals, fulfilling requests and providing risk management recommendations. She loves interacting with customers and continuing to learn within the industry. Outside of work, she enjoys watching her children play sports.

NICOLE FREY

Insurance
Professional

Practice Areas:

Property & Casualty Insurance

At the end of 2021, Nicole became part of our support team, where she has been instrumental with taking care of customers. Nicole is also a part of the personal lines team, assisting with renewals and new policies. She is very attentive and helpful. Outside of work, she enjoys spending time with her family.

JACLYN LAMMERS

Agency
Support

Practice Areas:

Life & Health Insurance

Jaclyn joined our agency in 2022 to assist in providing a great customer experience, especially with life and health policies. She is born and raised in Hancock County and brings with her familiarity in taking excellent care of others.

MATT BURTON

Insurance
Professional

Practice Areas:

Property & Casualty Insurance

After handling insurance claims from the carrier side for 14 years, Matt is now serving customers as an insurance professional. He enjoys knowing each day in insurance is different. No matter the situation, he will do his best to serve you. When Matt isn’t working, he enjoys playing golf and watching football.

TRACY COURTNEY

Insurance
Professional

Practice Areas:

Administrative Assistant

Tracy joined our agency in 2023. With a friendly personality and willingness to help others, Tracy is sure to do a great job in all interactions with our customers and carrier partners. She enjoys getting to know others and her positive energy is contagious.

LYNDEE WARD

Marketing

Practice Areas:

Marketing

Lyndee joined us full-time at the end of May 2023 after completing her internship and formal education. She will be focused on informing our customers, uncovering insurance pain points that deserve solutions, and sharing our agency’s brand story. When she isn’t working, Lyndee enjoys spending time with her family and her dog.

Dennis Miller

Insurance
Professional

Practice Areas:

Property & Casualty Insurance

Dennis started working in the insurance industry alongside his father at the age of 21. In July of 2023, the Don H Miller Insurance Agency became a part of Hitchings Insurance. When he isn’t at work, Dennis loves spending time with his family and classic cars, which he plans to enjoy even more after retirement.

Leslie Hetrick

Agency
Support

Practice Areas:

Property & Casualty Insurance

Leslie joined the team in July 2023 working part time at the North Baltimore office. On the other days of the week, she enjoys watching her granddaughter. Leslie grew up in Hancock County in the agricultural community and currently resides in North Baltimore.

Lisa Stober

Agency
Support

Practice Areas:

Property & Casualty Insurance

Our team welcomed Lisa at the beginning of 2024. Agriculture has been her life starting as a young girl on a dairy farm. Now, she continues to farm alongside her husband in Wyandot County, in addition to helping with his construction business. Lisa brings with her insurance experience as a previous farm underwriter and crop adjustor. In her free time, Lisa enjoys spending time with her family and watching sports.