Our People-First

Commitment.

Why we Exist as a Company

At Hitchings Insurance we exist for one reason – to make it easier for people to succeed.

Putting ‘people before policies’ isn’t simply a tagline. It’s a statement that communicates our commitment to thinking beyond the business to make decisions that ultimately impact the lives of people and communities we support, serve and protect.

We believe that making it easier for people to succeed exemplifies the type of leadership that’s inspired by ‘doing what’s right’ and a ‘pay it forward’ mindset. It encompasses the growth and development of our team, the happiness of our customers – and our desire to support organizations and youth within our community.

Living a Story

that Matters

Everything we deliver as a customer and community experience comes from within our team. In order to help them succeed, we ask questions, we listen, and work to find ways to improve work life balance, provide opportunities to grow, create workflow efficiencies, and empower them to think and act as leaders.

For customers that results in an experience that is anchored by the following 4 principles:

1. Providing options that put the customer first, not the business.
2. Reducing frustration, and making someone’s day even when the ask is small.
3. Refusing to use technology as a substitute for down-to-earth service.
4. When we make a promise, we keep it.

How We Keep Score

Rather than toot our own horn, we let customer
Google Reviews speak for themselves!

Rather than toot our own horn, we let customer Google Reviews speak for themselves!

368+ Five Star reviews & counting…

show that customers love our ‘People-First’ approach…

We are really satisfied with the assistance setting up new personal and business policies with Hitchings. Dominic was very thorough in looking at different policies and identifying gaps in our existing coverage. I highly recommend Dominic and the Hitchings Insurance Agency to anyone looking for a comprehensive insurance strategy.

I was given a short deadline to prove I had liability insurance on a room I was renting for a day for a business event. Sarah sent it to me within minutes of my requesting it!

It is great to have an agent that takes the time each year to go through all of our business changes to make sure our insurance coverage changes with our growing needs.