Our People-First
Commitment.
Why we Exist as a Company
Why we Exist as a Company
At Hitchings Insurance we exist for one reason – to make it easier for people to succeed.
At Hitchings Insurance we exist for one reason – to make it easier for people to succeed.
Putting ‘people before policies’ isn’t simply a tagline. It’s a statement that communicates our commitment to thinking beyond the business to make decisions that ultimately impact the lives of people and communities we support, serve and protect.
We believe that making it easier for people to succeed exemplifies the type of leadership that’s inspired by ‘doing what’s right’ and a ‘pay it forward’ mindset. It encompasses the growth and development of our team, the happiness of our customers – and our desire to support organizations and youth within our community.
Living a Story
that Matters
Everything we deliver as a customer and community experience comes from within our team. In order to help them succeed, we ask questions, we listen, and work to find ways to improve work life balance, provide opportunities to grow, create workflow efficiencies, and empower them to think and act as leaders.
For customers that results in an experience that is anchored by the following 4 principles:
1. Providing options that put the customer first, not the business.
2. Reducing frustration, and making someone’s day even when the ask is small.
3. Refusing to use technology as a substitute for down-to-earth service.
4. When we make a promise, we keep it.
